Privacy Policy and Terms of Use
Last updated on November 15, 2024
Privacy Policy:asianlink.ai; your connect to News, Public Service & E-Commerce
Please read this Privacy Policy carefully before using this website/application.
Table of Contents
1. INFORMATION ABOUT US
1.1asianlink.ai; your connect to News, Public Service & E-Commerce, is an emerging global advanced internet technology company powered by artificial intelligence (AI) that aims to level the playing field for the global Filipino and improve the quality of life around the world through information empowerment, better public service delivery, and innovative access to products and business services.
1.2asianlink.ai is a company registered in the Republic of the Philippines under A-Time Post, Inc with company Registration number 2023030090640-09 and whose registered office is at the 17th Floor, AIA Tower-Paseo De Roxas, Makati City.
1.3asianlink.ai is committed to protecting and respecting your privacy when you use our website at http://asianlink.ai (the “Site”) and/or any application made by asianlink.ai (the “Online Tools”).
2. SCOPE OF PRIVACY POLICY
2.1 This privacy policy (the “Privacy Policy”) applies to:
2.1.1 any users of the Online Tools.
2.1.2 any users of asianlink.ai’s services.
2.1.3 anyone who contacts or otherwise submits information to asianlink.ai via the Online Tools.
3. PRIVACY POLICY
3.1 This Privacy Policy sets out the basis upon which asianlink.ai will process any Personal Information that asianlink.ai collects from you, or that you provide to asianlink.ai.
3.2 Please read this Privacy Policy carefully to understand asianlink.ai’s views and practices regarding your Personal Information and how asianlink.ai will treat it.
3.3 By accessing and using the Online Tools and/or providing us with Personal Information, you acknowledge and agree that you:
3.3.1 understand and unconditionally accept and agree to this Privacy Policy
3.3.2 consent to asianlink.ai processing / using your Personal Information in the manner set out in this Privacy Policy.
3.4 If you do not accept and agree to this Privacy Policy, please do not provide your Personal Information to asianlink.ai and do not interact with or use the Online Tools.
3.5asianlink.ai recommends that you print a copy of this Privacy Policy for future reference.
4. OUR PROMISE
4.1 We promise:
4.1.1 to keep your Personal Information safe and private.
4.1.2 unless otherwise agreed with you, not to sell your Personal Information.
4.1.3 to give you ways to manage and review your choices regarding Personal Information usage restrictions at any time.
5. PERSONAL INFORMATION WE COLLECT
5.1asianlink.ai may collect Personal Information including:
5.1.1 your full name;
5.1.2 your address;
5.1.3 your email address;
5.1.4 your phone number and/or mobile phone number;
5.1.5 your birthdate;
5.1.6 your national identity card or passport;
5.1.7 your credit card details;
5.1.8 your Internet Protocol address;
5.1.9 any other information we may request from you from time to time.
5.2asianlink.ai does not knowingly collect or request personal information from minors.
5.2.1 If you are a parent or guardian and are aware that your child has provided us with personal information, we kindly request that you contact us at customer.support@asianlink.ai.
5.2.2 In connection with 5.2.1, if such data is disclosed to us, you consent to the processing of the minor’s personal data and accept responsibility for the minor’s actions under this Privacy Policy.
6. WHERE WE COLLECT PERSONAL INFORMATION FROM
6.1asianlink.ai may collect Personal Information when:
6.1.1 when you talk to us on the phone
6.1.2 when you send us emails or letters
6.1.3 when you take part in our free product trials
6.1.4 when you create or update your account with asianlink.ai
6.1.5 when you request services through the Online Tools
6.1.6 when you access third-party products and services through the Online Tools
6.1.7 when you contact asianlink.ai, for example to provide feedback or to request assistance
6.1.8 when you enable features that require asianlink.ai’s access to your address book or calendar
6.1.9 when you provide asianlink.ai with payment information
6.1.10 when you enable features or utilize services requesting location data
6.2 You use Our services/Online Tools, including:
6.2.1 any personal data you provide in messages through our in-app communication features
6.2.2 your comments, posts, and interactions with other users
6.2.3 your precise or approximate location information as determined through data such as GPS, IP address, Wifi, and any other location-based technology we may use
6.2.4 information about transactions made via the use of the Online Tools
6.2.5 information about how you interact with our services and third-party products and services through our Online Tools, including preferences expressed and settings chosen
6.2.6 Access Device Information
6.2.7 Usage Information
6.3 We receive data from other sources, including:
6.3.1 payment service providers
6.3.2 financial service providers
6.3.3 advertising networks
6.3.4 analytics providers
6.3.5 search information providers
6.3.6 other users of our services and/or third-party products and services provided through the Online Tools
6.3.7 other third parties
7. COOKIES
7.1 The Site uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard drive by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. Cookies on the Site may be used to ensure a smooth user experience, perform analytics, and for showing relevant advertisements.
Please be aware that third-party services (such as analytics or monitoring software/tools) may also utilize cookies. These cookies are likely to be analytical/performance cookies or targeting cookies. Additionally, note that some cookies are necessary for the Site to function properly, and we have no control over these essential cookies. For more information about the cookies we collect and how we use them, please refer to our cookie policy.
8. YOUR PROTECTIONS UNDER THE LAW
8.1 As well as under this Privacy Policy, the privacy of your Personal Information is protected by law in relevant jurisdictions. This Clause 8.1 explains generally how that works.
8.2 The EU General Data Protection Regulation (“GDPR”) specifies that a data controller is only allowed to use your Personal Information if it has a proper reason to do so. This includes sharing it outside of the data controller’s organization.
8.3 Whilst we may operate outside of the European Union, we have chosen to generally align with the standards of the GDPR.
9. HOW WE USE DATA / INFORMATION
9.1asianlink.ai may use information held about you in the following ways:
9.1.1 to carry out asianlink.ai’s obligations and to provide you with the information and/or services that you request from asianlink.ai
9.1.2 to provide you, or permit selected third parties to provide you with information about services asianlink.ai offers or feels may interest you
9.1.3 to notify you about changes to asianlink.ai’s services
9.1.4 to ensure that content from the Online Tools is presented in the most effective manner for you and for your device
9.1.5 to administer the Online Tools and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes
9.1.6 to allow you to participate in interactive features of the Online Tools, when you choose to do so
9.1.7 as part of asianlink.ai’s efforts to maintain the safety, security, and integrity of asianlink.ai’s Online Tools and services
9.1.8 to deliver relevant advertising to you and measure or understand the effectiveness of the same
9.1.9 to provide appropriate assistance to you when you contact asianlink.ai’s customer support
9.1.10 for testing, research, analysis, and product development
9.1.11 to comply with our legal and regulatory obligations
9.1.12 to verify information you have provided to us for our (KYC) “Know Your Client” purposes
9.1.13 where we have a Legitimate Interest
9.1.14 to investigate or address claims or disputes relating to your use of asianlink.ai’s services and/or the Online Tools in accordance with Applicable Law
9.2 If you choose to publish content such as comments, posts, and videos, it will be displayed publicly along with your personal data (such as your username and uploaded photos) and any other information you have included.
9.3 If you have any questions or want more details about how we use your Personal Information, you can ask us via email at customer.support@asianlink.ai
10. LEGITIMATE INTEREST
10.1 In relation to Clause 10, our reasons for which we may use your Personal Information include where:
10.1.1 we have your consent;
10.1.2 we are fulfilling a contract with you;
10.1.3 we are under a legal duty to do so (e.g., KYC);
10.1.4 we have a Legitimate Interest to do so;
10.2 For the purposes of this Privacy Policy, “Legitimate Interest” means where we believe that processing your Personal Information is necessary for:
10.2.1 keeping our records up to date
10.2.2 working out which of our products and services may interest you and telling you about them
10.2.3 developing products and services, and what we charge for them
10.2.4 defining types of customers for new products or services
10.2.5 seeking your consent when we need it to contact you
10.2.6 efficiently fulfilling our legal and/or contractual duties
10.2.7 complying with Applicable Law and rules and guidance from regulators
11. DISCLOSURE OF YOUR DATA / INFORMATION
11.1asianlink.ai may share / disclose your information with selected third parties and in certain circumstances, including:
11.1.1 people who asianlink.ai works with, including affiliates, employees, suppliers, and subcontractors to deliver your services and for the performance of any contract asianlink.ai enters into with you
11.1.2 advertisers and advertising networks that require the data to select and serve relevant adverts to you and others
11.1.3 analytics and search engine providers that assist asianlink.ai in the improvement and optimization of the Online Tools
11.1.4 where asianlink.ai sells or buys any business or assets, in which case we may disclose your information to the prospective seller or buyer of such business or assets
11.1.5 where asianlink.ai is under a duty to disclose or share your information in order to comply with Applicable Law, or any legal or regulatory obligation or order
11.1.6 in order to enforce or apply any of asianlink.ai’s terms and conditions
11.1.7 to protect the rights, property, or safety of any of asianlink.ai’s employees or customers
12. WHERE WE STORE YOUR PERSONAL DATA / INFORMATION
12.1 The information that we collect from you may be transferred to, and stored at, a destination outside of the Territory, also known as Virtual Cloud Servers.
12.2 Your information may be processed by our in-house (PIC) aka Personal Information Controllers and/or Personal Information Processors (PIP) and/or external people who work for asianlink.ai or for one of our suppliers, with our in-house (PIC) aka Personal Information Controllers and/or Personal Information Processors (PIP) as oversight, pursuant to a data processing agreement entered into with us, which is compliant with this Privacy Policy.
12.3 Such staff may be engaged in, among other things:
12.3.1 the provision of services;
12.3.2 the processing of your payment details; and/or
12.3.3 the provision of support services.
12.4 By submitting your information, you agree to the information transfer, storing or processing referred to in this Privacy Policy.
12.5 Unfortunately, the transmission of information via the internet is not completely secure and any transmission of data/information is at your own risk.
12.6asianlink.ai takes reasonable physical, organizational, and technical security measures to ensure that your Personal data is protected in accordance with this policy.
12.7 Notwithstanding Clause 12.5, asianlink.ai cannot guarantee the security of your information transmitted to the Online Tools.
12.8 Where you have a password that enables you to access certain parts of the Online Tools, you are responsible for keeping this password confidential and agree not to disclose it to anyone.
13. HOW LONG WE KEEP YOUR PERSONAL INFORMATION
13.1 We will keep your Personal Information for as long as you maintain an account with asianlink.ai or such other period as may be required by Applicable Law.
13.2 After you terminate your account with asianlink.ai, we may keep your Personal Information for up to 3 years for one of these reasons:
13.2.1 to respond to any questions or complaints;
13.2.2 to show that we treated you fairly;
13.2.3 to maintain records according to rules that apply to us.
13.3 We may keep your Personal Information for longer than 3 years if we cannot delete it for legal, regulatory, or technical reasons. We may also keep it for research or statistical purposes. If we do, we will make sure your privacy is protected and only use it for those purposes.
14. IF YOU CHOOSE NOT TO GIVE US PERSONAL INFORMATION
14.1 We may need to collect Personal Information as required by Applicable Law, or to enter into or fulfill a contract we have with you.
14.2 If you choose not to give us this Personal Information, it may:
14.2.1 delay or prevent us from fulfilling a contract we have with you;
14.2.2 delay or prevent us from doing what we must do by Applicable Law;
14.2.3 mean that we cannot run your accounts and/or policies; and/or
14.2.4 mean that we decide to cancel any account you have with us.
14.3 We sometimes ask for information that is useful, but not required by Applicable Law or a contract. We will make this clear when we ask for it. You do not have to give us these extra details and it won't affect the products or services you have with us.
15. HOW TO GET A COPY OF YOUR PERSONAL INFORMATION
15.1 You can obtain a copy of your Personal Information that we hold by filling out this request form or by directly emailing our Data Protection Officer at customer.support@asianlink.ai.
15.2asianlink.ai reserves the rights to review and verify all requests. You may be asked to provide supporting information or documentation to confirm your authority to make the request.
16. HOW TO CORRECT YOUR PERSONAL INFORMATION
16.1 You have the right to question any Personal Information that we have about you, which you think is wrong or incomplete. Please contact us at customer.support@asianlink.ai if you want to do this.
16.2 Where you submit a request pursuant to Clause 16.1, we will take reasonable steps to check the accuracy of your Personal Information and make any necessary corrections.
17. REQUESTING THAT WE CEASE USING YOUR PERSONAL INFORMATION
17.1 You have the right to object to our use of your Personal Information, or to ask us to delete, remove or stop using your Personal Information.
17.2 We want you to tell us if you think that we should not be using your Personal Information. But please note there may be legal or other official reasons why we need to still retain and/or use your Personal Information and that we reserve our rights as per Clause 13.
17.3 We may sometimes be able to restrict the use of your Personal Information. This means that the Personal Information would only be used for certain things, such as legal claims or to exercise legal rights.
17.4 Where Clause 17.3 applies, we would not use or share your Personal Information in other ways while it is restricted.
17.5 You can ask that we restrict the use of your Personal Information if:
17.5.1 it is not accurate;
17.5.2 it has been used unlawfully but you do not want us to delete it;
17.5.3 it is not relevant anymore, but you want us to keep it for use in legal claims; or
17.5.4 you have already asked us to stop using your Personal Information but you are waiting for us to tell you if we are allowed to keep on using it.
17.6asianlink.ai will usually inform you (before collecting your information) where it intends to:
17.6.1 use your data for marketing purposes; or
17.6.2 disclose your information to others for marketing purposes.
17.7 If you wish to object to our use of your Personal Information, or if you would like to request its deletion or restrict its processing, please complete this request form or contact our Data Protection Officer directly at dataprotectionofficer@asianlink.ai.
18. THIRD PARTY WEBSITES
18.1 The Online Tools may, from time to time, contain links to and from third-party websites.
18.2 If you follow a link to/from any third-party websites, you do so at your own risk, and subject to whatever privacy policy/website terms govern the use of such websites.
18.3asianlink.ai does not accept responsibility or liability for the content of third-party websites, or any information you provide to them.
19. CHANGES TO OUR PRIVACY POLICY AND YOUR ACCEPTANCE
19.1 Any changes asianlink.ai may make to this Privacy Policy will be posted on this page. Please check back frequently to see any updates or changes.
19.2 Your continued use of the Online Tools will confirm your understanding and acceptance of this Privacy Policy and any changes made to it from time to time.
20. HOW TO WITHDRAW YOUR CONSENT
20.1 You can withdraw your consent to this Privacy Policy at any time. Please contact us if you wish to do so.
20.2 If you withdraw your consent, you acknowledge and agree that you are required to cease using the Online Tools and that we may no longer be able to provide or enable the provision of any certain products or services to you.
21. HOW TO COMPLAIN
21.1 Please let us know if you are unhappy with how we have used your Personal Information. You can fill out this request form or reach out directly to our Data Protection Officer at dataprotectionofficer@asianlink.ai
22. CONTACT
22.1 Please let us know if you are unhappy with how we have used your Personal Information. You can reach us at customer.support@asianlink.ai.
22.2 You also have the right to complain to a relevant privacy regulator and to potentially lodge an appeal if you are not happy with the outcome of a complaint. We hope that that won’t ever be required though.
22.3 Any other questions, comments, and requests regarding this Privacy Policy, or if you would like to exercise your rights set out in this privacy policy, please fill out this request form or directly contact our Data Protection Officer at dataprotectionofficer@asianlink.ai
23. DEFINITIONS
23.1 For the purposes of this Privacy Policy, the following terms shall have the following meanings:
23.1.1 “Access Device Information” means technical information about the devices you use to access asianlink.ai’s services, including hardware models, operating systems and versions, software, file names and versions, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion information and mobile network information.
23.1.2 “Applicable Law” means all national, state, local, municipal legislation, regulations, statutes, by-laws, approvals, and/or other laws and any other instrument having the force of law as may be issued and in force from time to time (and any amendment or subordinate provisions) relating to, or connected with, the activities contemplated under this Privacy Policy wherever so located or performed.
23.1.3 “Personal Information” means data relating to a living individual who is or can be identified either from the data or from the data in conjunction with other information that is in, or is likely to come into, asianlink.ai’s possession.
23.1.4 “Usage Information” means information about your use of the Online Tools, including your device IP address, access dates and times, app features or pages viewed, application crashes and other system activity, type of browser, and the third-party site or service you were using before interacting with the Online Tools.
23.1.5 “Territory” means Republic of the Philippines.
